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Employees at Sheetz's roughly 650 convenience stores must have full smiles without any "missing, broken, or badly discolored teeth," according to company policy.
  • A former Sheetz employee said she quit over the chain's "smile policy."
  • Another employee said a manager referenced the policy during a promotion discussion.
  • Sheetz is reviewing the policy following a previous Insider inquiry about the rule.

At the start of 2023, Rose found herself in a discussion with a manager at a Sheetz store in Ohio where she worked. The topic: her teeth.