- A baggage handler said she faced distraught passengers and piles of lost bags over the holidays.
- Jamecia Vaughn, who works at Dallas Fort Worth Airport, said passengers were her biggest challenge.
- She said she wasn't expecting the mass cancellations, delays, and tearful people she faced daily.
A baggage handler at Dallas Fort Worth Airport said she had to grapple with crying passengers and mountains of lost luggage every day over the holiday period.
Jamecia Vaughn, who has worked at the Texas airport for a year, said it was her first time working during the festive season. It turned out to be the most challenging time of the year.