UPS CEO Carol Tomé sits in a UPS delivery van on a package route ride-along.
CEO Carol Tomé (left) has made UPS a success story throughout the pandemic — but a looming fight with the Teamsters spells a different kind of challenge.
  • UPS CEO Carol Tomé successfully led UPS through the pandemic.
  • Now she faces a thorny union negotiation.
  • Teamster drivers are already threatening a strike — the first since 1997.

UPSers working for the company in 1997 have sharp memories of the 13 days Big Brown's more than 185,000 union drivers spent on strike that year.