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- Chick-fil-A restaurants average $8 million a year in sales.
- Its restaurants are among the busiest in the US, leading to out-of-control drive-thrus lines.
- One city recently ordered the chain to demolish and rebuild a restaurant to address traffic woes.
Chick-fil-A's snaking drive-thru lines, which frequently spill into city streets, are notorious throughout the US.
In one North Carolina city, the problem is so vexing – and potentially dangerous to pedestrians – local officials ordered the chain to demo the restaurant and start over.
The city's solution to the restaurant's traffic-clogging line was to add more drive-thru lanes and eliminate the dining room.
On the surface, the fix offered by Charlotte, North Carolina, city planners doesn't make sense.
Won't more lanes welcome more cars?