Tech Insider
Costco vs Walmart
Costco topped the ASCI list of general merchandise retailers with the most satisfied customers, while Walmart came in last place.

Toby Scott/SOPA Images/LightRocket via Getty Images

  • Costco topped a ranking of customer satisfaction with general merchandise retailers.
  • Walmart placed last in the category, while Walmart-owned Sam's Club placed second.
  • The annual survey polled nearly 36,000 customers and distilled responses into a 100-point scale.

Customers are pretty thrilled with Costco, but Walmart isn't getting that same love.

Tags
Retail, News, Costco, walmart, Consumers, Customer Satisfaction, Big Box
Source
Customers are loving Costco. But Walmart? Not so much, new survey says.