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- Customer support trends reflect the changing ways we work, including the need for remote support.
- Remote support tools can now be used to address multiple issues, from cybersecurity to CX.
- These top 4 trends can be addressed by Rescue and GoTo Resolve.
Customer support trends have changed as the need for speed and seamlessness has increased. A customer support program that tackles solutions with a combination of dedicated support and automation can benefit businesses, as statistics show: