Months after a successful vote, Apple Store employees in Glasgow have become the company's first retail workers to form a union in the UK. Apple and the trade union GMB Scotland have signed a collective bargaining agreement that theoretically gives staff at the Buchanan Street store more clout when pushing for improved working conditions.
The Glasgow employees voted to unionize in November. They sought better pay, increased wage transparency and improved shift scheduling. Union negotiators characterized talks with Apple as positive, but it took several months before workers cast ballots.