headshot of Stephanie Leger
Stephanie Leger.
  • Stephanie Leger is a training and service evaluator and the founder of First Rate Hospitality.
  • She visits hotels, restaurants, and resorts to try their services and report back to executives.
  • Her work has taken her on free trips to Asia, the Bahamas, the Dominican Republic, and Cape Cod.

This as-told-to essay is based on a conversation with Stephanie Leger, a 38-year-old training and service evaluator and the founder of First Rate Hospitality in Miami. It has been edited for length and clarity.

I provide training and service evaluation for hotels and restaurants to transform their image through my company, First Rate Hospitality, which I started in 2017.