Alaska Airlines is getting rid of the self-serve airport kiosks that print boarding passes

Mon, 04/24/2023 - 14:54

Alaska Airlines passengers checking-in at kiosks. — Alaska Airlines has started removing kiosks to print boarding passes at airports to get passengers “through the lobby and to security in 5 minutes or less.”
Justin Sullivan / Staff/ Getty Images North America

Alaska Airlines is removing check-in kiosks as part of a $2.5 billion overhaul of its airport lobbies.
The airline's goal is to get passengers to come to the airport ready to go straight to security.
It plans to replace the kiosks with stations where customers can tag their own bags before drop-off.

Alaska Airlines has started removing kiosks to print boarding passes at airports, as part of a $ 2.5 billion investment in its passengers' "lobby experience."