Nazenin Elçi
- A woman said that soon after her iPhone was stolen, she was locked out of her Apple account.
- Reyhan Ayas said Apple was "not helpful at all" after $10,000 was taken from her bank account.
- She told Insider: "Once someone gets into that security environment, it turns against you."
Reyhan Ayas was leaving a Manhattan bar in November when a man snatched her phone and ran off. She said Apple was unhelpful when she tried to regain access to her Apple account.
Ayas, who's originally from Istanbul, is a senior economist at Revelio Labs, a workforce-intelligence company.