A DoorDash driver was kidnapped at gunpoint while making a delivery to a Tampa hotel. Her family tracked her phone and rescued her.

• A DoorDash driver was kidnapped while attempting to make a delivery at a Tampa hotel.
• The victim was on a call with her girlfriend at the time of the attack, and she alerted the family. 
• The family tracked her phone and tracked her down. Police said they'd made an arrest.

A DoorDash driver was saved by her family after she was kidnapped while making a delivery to a hotel in Tampa, Florida, police said.

The delivery driver, a woman in her early 20s, was attempting to make a delivery on April 18 at a Residence Inn on W. Boy Scout Blvd., when a man armed with a gun approached her and forced her back into her car.

At the time of the kidnapping, the Tampa Police Department said in a press release: "The victim had AirPods in her ears and an open line with her girlfriend, who quickly realized that a robbery was occurring. The family of the victim called the police and officers were dispatched to the hotel." 

The woman's family tracked her phone to the Belara Lakes Apartments on N. Waterford Avenue and rescued her from the car.

The suspect fired multiple times, "with one shot striking a family member of the victim's girlfriend, a female in her 20s, before fleeing the scene," police said. 

Both the DoorDash driver and the wounded woman were transported to a nearby hospital with non-life-threatening injuries.

Julian Crowley, a DoorDash representative, said in a statement to Insider: "We are appalled by this heinous and abhorrent crime. No one should ever have to endure something as horrific as this and we're here to support the Dasher in any way we can."

"We're grateful to Tampa Police for their work to hold the perpetrator accountable and we strongly hope justice is served," Crowley added.

Tampa Police said Saturday it had arrested a 38-year-old man, Joseph Killins, in relation to the attack. He faces charges of armed kidnapping, robbery with a firearm, armed sexual battery, and aggravated battery with a weapon for the events of April 18, per the press release.

Killins also faces an additional robbery charge for an incident on April 19, when he threw a woman in her early 40s to the ground before punching her and stealing her backpack.

The police said the investigation into the robbery led officers to the Tampa Inn, where Killins was arrested Friday night.