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Frost Bank Overall Rating
Feature | Insider Rating (out of 5) |
Savings | 4.25 |
Checking | 4 |
CD | 4.25 |
Money market | 4 |
Trustworthiness | 5 |
Total | 4.25 |
Frost Bank Pros and Cons
| Pros | Cons |
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Frost Savings Account Rates
The
Account holders are allowed two free withdrawals per month, while each additional withdrawal comes with a $3 fee. The account also has a
Frost Personal Account Overview
The
The account also offers customers access to direct deposits up to two days early. As for overdrafts, there's a $35 fee for all overdrafts over $100, but you can avoid these by linking another bank account or applying for a line of credit. (These will be used for automatic transfers in case of an overdraft).
In addition to the Personal Account, Frost Bank also offers a Plus Account and a Premium Account. These come with perks like ATM fee refunds and waived fees for checks, wire transfers, overdrafts, and more. They come with higher monthly service fees, and a larger minimum balance is required to waive these.
Frost CD Rates
The APY on a
Frost Bank's CDs come in 14-day, 30-day, 60-day, 90-day, 180-day, 12-month, and 24-month terms, though some are only available in higher deposit amounts. The minimum deposit is $1,000. If you withdraw money from your Frost CD before its maturity date, there are early withdrawal penalties of between seven days of interest up to 90 days of interest, depending on your CD term.
Frost Money Market Account Rates
The
The account requires a $50 minimum opening deposit and comes with a
About Frost Bank
Frost Bank is a Texas bank with 184 locations statewide. It first opened in 1868 in San Antonio. The bank offers checking and savings accounts, loans, insurance, investing services, and more.
Deposits at Frost Bank are insured by the FDIC for up to $250,000 per depositor. Its mobile app is available in both the Apple and Google Play stores, where it has a 4.9-star rating out of 5.
For customer support, Frost Bank customers can visit a physical branch, call the 24/7 customer service line at 800-513-7678, or chat with customer service live online. You can also send a secure message through your online banking dashboard. There is also a customer service line specifically for Spanish language speakers.
Is Frost Bank Trustworthy?
Frost Bank is not accredited by the Better Business Bureau, but it does have an A+ rating, indicating the company responds to customer complaints effectively and is transparent about its business practices.
Keep in mind: A good BBB score doesn't guarantee you'll have a smooth relationship with a company, though it is typically a good sign of trustworthy business practices.
Frost Bank does have one recent controversy. The bank was sued by a customer last year over allegedly charging incorrect and excessive overdraft fees. The case has since been dismissed by the plaintiff.
Frost Bank FAQs
Is Frost Bank legit?
Frost Bank is a legitimate bank that has 184 locations throughout the state of Texas. It opened in 1868 and employs more than 5,000 people.
Is Frost Bank FDIC-insured?
Yes. Frost Bank is insured by the Federal Deposit Insurance Corp. for up to $250,000 per depositor (so $500,000 on joint accounts).
Is Frost Bank a major bank?
Frost Bank is a major bank in Texas and has 184 locations in the state. It has no locations outside of Texas.
Is Frost Bank a good bank?
Frost Bank may be a worthwhile option if you live in Texas or are looking for a high-interest CD or money market account. The bank has an A+ rating with the Better Business Bureau, and its mobile apps have 4.9 out of 5 stars on both the Google Play store and Apple store.
How Frost Bank Compares
Frost Bank vs. Prosperity Bank
Prosperity Bank's interest rates vary by location and aren't available online, but at the product level, it offers comparable options to Frost, including savings accounts, checking accounts, money market accounts, and CDs. Its minimum opening deposits are higher in most cases, though.
Prosperity's one standout is its interest-earning checking account. The account comes with unlimited withdrawals and overdraft protection up to $600. One important detail to note: Prosperity Bank has more locations than Frost Bank and serves two states: Texas and Oklahoma.
Frost Bank vs. Chase
As one of the biggest banks in the business, Chase clearly has a larger footprint and wider ATM network than Frost Bank. It also serves all 48 lower states.
Product-wise, though, Chase offers many of the same things as Frost: CDs, savings accounts, checking accounts — but no money market accounts. Chase savings rates are much lower than what Frost Bank currently offers — just a
Why You Should Trust Us: How We Reviewed Frost Bank
To review Frost Bank, we rated its checking, savings, and money market accounts using Personal Finance Insider's bank account methodology and its CDs using Personal Finance Insider's certificate of deposit methodology.
In general, we look at ethics, customer support, and mobile apps when rating an institution. Other factors we consider depend on which type of account we're reviewing. For example, we look at interest rates for savings accounts and early withdrawal penalties for CDs.