Tech Insider
A man wearing a face mask and sunglasses backwards on his head looks at a receipt while standing in front of a shopping cart at a Giant grocery store in Washington DC in 2020.
Instacart has gotten its shoppers to deliver more orders at a time for the same or less pay over the last few years.

Evelyn Hockstein/For The Washington Post via Getty Images

  • Instacart's IPO filing shows the company booked a profit in 2022.
  • One contributor was a 50% increase in the company's "batch rate," or the number of orders shopped at once.
  • Shoppers have told Insider that batching has led them to do more work for the same pay.

Instacart's IPO filing shows the company turned a profit last year. An increase in productivity by its gig workers contributed to that profit.

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Retail, Tech Insider, instacart, Food, Delivery, eCommerce, Retail, IPO
Source
Instacart's profitability relies in part on batching orders together — somethin…