Guest Relations Manager Jessica Waddy (left) and the Four Seasons Hotel Downtown New York (right)
Guest Relations Manager Jessica Waddy (left) and the Four Seasons Hotel New York Downtown (right)
  • I shadowed a concierge in charge of high-paying guests at the Four Seasons in downtown New York.
  • I saw the different ways hotel employees cater to VIPs paying up to $25,000 a night. 
  • Take a behind-the-scenes look at what goes on inside one of the world's most luxurious hotels.

Underneath the Four Seasons in downtown New York is a maze of hallways, hidden entrances, and secret elevators.