- Reps. Katie Porter and Joe Courtney sent a letter to student-loan company MOHELA on Tuesday.
- They asked how the company is using its resources to manage the Public Service Loan Forgiveness portfolio.
- Borrowers have reported difficulty getting help from MOHELA during the payment pause.
Student-loan payments haven't started yet — but there's already a host of problems borrowers are running into. A pair of Democratic lawmakers want answers.