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Truist Bank: Overall Rating

Feature Insider rating (out of 5)
Savings3.5
Checking4
CD3.25
Money market3
Trustworthiness5
Total3.75

Truist Bank Pros and Cons

ProsCons
  • Over 2,000 branches in the Southeast

  • Variety of CD terms

  • Possible to waive monthly service fees

  • Checking accounts with no overdraft fees

  • Pays low interest rates
  • Monthly service fees on most accounts
  • Standard-to-high early withdrawal penalties on CDs

Truist One Savings Review

The Truist Bank Online Savings Account works best if you can avoid paying the account's Truist Bank Online Savings Account - Fees Display monthly service. To waive the fee, you'll need to keep at least $300 in your account, schedule a recurring transfer of $25 into your account, or open a Truist checking account. The fee will also automatically be waived if you're under the age of 18.

Truist Confidence Account Review

The Truist Confidence Account is a solid checking account if your goal is to avoid overdraft fees. The account doesn't include any paper checks and may deny your transaction if you don't have sufficient money in your bank account, so you can't overdraw.

You'll have to be mindful of a Truist Confidence Account - Fees Display monthly service fee, though. 

 Truist Bank Certificate of Deposit Review

You may like Truist for a 7-month or 12-month CD term. It pays high rates on these terms that are competitive with some of the best CD rates right now. But other Truist CD rates are very low.

 Truist Bank Money Market Account Review

Truist's Truist Bank Money Market Account might be worthwhile if you're able to maintain at least $1,000 in your account. By meeting this requirement, you'll waive the Truist Bank One Money Market Account - Fees Display monthly maintenance fee.

Otherwise, the bank's savings account will be easier to manage since it doesn't have a monthly fee.

About Truist Bank

Truist Bank is a national brick-and-mortar institution with over 2,000 branches and 3,000 ATMs. You'll find a brick-and-mortar location in the following states:

  • Alabama
  • Arkansas
  • Georgia
  • Florida
  • Indiana
  • Kentucky
  • New Jersey
  • Maryland
  • Mississippi
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee 
  • Texas
  • Virginia 
  • West Virginia 
  • Washington, DC

In July 2022, Truist Bank launched Truist One Banking. Truist Banking offers new bank accounts that allow new customers to avoid overdraft fees. Two checking accounts now offered by Truist Bank are the the Truist Confidence Account and Truist One Checking. Previously, Truist had also discontinued fees for overdraft protection transfers and overdrawn account balances on existing consumer accounts. 

To get in touch with a customer service representative, call from 8 a.m. to 8 p.m. ET on weekdays or 8 a.m. to 5 p.m. ET on Saturdays. 

The Truist mobile app has 4.7 out of 5 stars in both the Apple and Google Play stores.

Truist is FDIC insured. You'll be able to deposit up to $250,000 in an individual bank account and your money will be secure.

Is Truist Bank Trustworthy?

The Better Business Bureau rates businesses on how they respond to customer issues, advertise, and handle transparency. Trust Bank received an A+ rating from the BBB.

A good BBB rating won't necessarily ensure that your relationship with an institution will be the same as everyone else's relationships, though. To see if Truist is a good match, talk to current customers about their experiences or read online customer reviews. 

Truist hasn't been involved in any recent public scandals.

How Truist Bank Compares

Truist Bank vs. Regions Bank

These are two banks in the Southeast with substantial branch and ATM networks, so your decision will likely come down to differences in individual accounts.

If you plan to open a savings account, you may favor Regions Bank over Truist Bank. The Regions LifeGreenĀ® Savings Account has zero monthly service fees, while Truist One Savings may require a Truist One Savings - Fees Display if you don't meet certain requirements.

You may favor Truist Bank if you'd like to open a checking account. It's a bit easier to waive monthly service fees at Truist Bank than Regions Bank. 

Truist Bank vs. Fifth Third Bank

You'll probably lean more toward Truist Bank if you're looking to open a savings account. Truist One Savings makes it a bit easier to waive the monthly service than the Fifth Third Bank Momentum Savings Account.

The opposite is true when it comes to checking accounts. Fifth Third Bank will likely edge out Truist and even Regions. It has a free checking account that doesn't require a minimum opening deposit and is part of the Allpoint ATM network, which provides access to over 55,000 free ATMs.

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