7 common Facebook Messenger problems, and how to fix them if the app's not working on mobile or desktop

• If Facebook Messenger is not working for you, you should restart the app, toggle the Wi-Fi, and try the service on another device.
• You can also check to see if the Messenger service is offline using Downdetector.
• Here are the top seven ways to troubleshoot a problem with the Messenger platform.

Messenger, formerly known as Facebook Messenger, is a popular messaging app that you may use to stay in touch with many of your friends, family, and coworkers. So if Messenger isn't working, that can bring your communication to a screeching halt. Here are seven of the most common ways to troubleshoot and fix your connection to Messenger.