Our experts answer readers' banking questions and write unbiased product reviews (here's how we assess banking products). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.
Note: BrioDirect currently isn't offering checking or money market accounts. Only savings accounts and CDs are available right now.
BrioDirect Review: Overall Bank Rating
Feature | Insider rating (out of 5) |
Savings | 4 |
Checking | 3.75 |
CD | 3.75 |
Money market account | 3.75 |
Trustworthiness | 4 |
Total | 4 |
BrioDirect Pros and Cons
Pros | Cons |
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About BrioDirect
BrioDirect is an online-only division of Webster Bank. Customers have access to over 32,000 free ATMs through the MoneyPass ATM network.
Customer service is available by phone from 8 a.m. to 8 p.m. ET on weekdays or 8:30 a.m. to 3 p.m. ET on Saturdays.
BrioDirect has 4.7 out of 5 stars in the Apple store and 3.9 out of 5 stars in the Google Play store.
BrioDirect accounts are FDIC-insured through Webster Bank. You may safely keep up to $250,000 in an individual bank account.
Is BrioDirect Trustworthy?
We use ratings from the Better Business Bureau so you can see how a bank addresses customer issues.
The BBB gave BrioDirect's parent company Webster Bank a B- rating because it received numerous customer complaints filed against the bank and hasn't resolved a complaint.
BBB ratings aren't the be-all and end-all, though. To see if BrioDirect is a solid choice for you, talk to current customers or read online customer reviews.
The bank hasn't been involved in any recent public controversies.
BrioDirect FAQs
Is BrioDirect legit?
BrioDirect is a legitimate financial institution. Its bank accounts are provided by Webster Bank, which is an FDIC-insured financial institution. Up to $250,000 per depositor, per category is secure in a BrioDirect bank account.
Is Webster Bank the same as BrioDirect?
BrioDirect is an online brand of Webster Bank. Currently, BrioDirect only offers CDs.
Is BrioDirect a good bank?
BrioDirect may be a good choice if you're comfortable with online-only banking and are specifically searching for a 1-year CD. It offers a competitive 1-year CD rate, and you only need
BrioDirect Reviews
BrioDirect High-Yield Savings Account
The
BrioDirect Checking Account
The
The
BrioDirect High-Yield CD
You might like BrioDirect if you're searching for a 1-year CD. There's a special promotional rate of
BrioDirect CDs also only require a
BrioDirect High-Yield Money Market Account
You'll need a minimum of
How BrioDirect Compares
BrioDirect vs. CFG Bank
Both BrioDirect and
BrioDirect may be worthwhile if you're looking for an online bank that has CD variety. BrioDirect has more CD terms available than CFG Bank, including terms as short as 30 days.
Also, consider which types of bank accounts you'd like to open. CFG Bank money market accounts, checking accounts, and CDs can be opened online from anywhere in the US, but you'll need to go to a branch in Baltimore, Maryland, to open one of the bank's standard savings accounts.
BrioDirect vs. Ally
If you want to open a CD, it'll be a toss-up based on which term length you want. BrioDirect has an appealing 1-year term, while Ally has strong 18-month and 9-month terms.
You'll probably prefer Ally over BrioDirect if traditional banking hours don't work for you. Ally offers 24/7 customer support by phone and online chat.
Why You Should Trust Us: How We Reviewed BrioDirect
In our BrioDirect review, we rate checking accounts, savings accounts, CDs, and money market accounts by looking at features like minimum opening requirements, monthly service fees, and customer support available.
We'll also consider specific features for different types of bank accounts. For example, we look at early withdrawal penalties for CDs. Each account receives a rating between 0 and 5. Learn more about our banking methodology and CD methodology.