- For the first time in 20 years, all British Airways employees will sport brand-new uniforms.
- The 125-piece collection includes hijabs, tunics, a trench coat, and an industry-first jumpsuit.
- British Airways' new look represents a growing trend to create more inclusive uniforms.
British Airways has a new look for the first time in 20 years
After first teasing the new garb in January, the London-based airline finally released its new pilot and flight attendant uniforms on Thursday.
A dress, skirt, trouser suit, and a "stylish" jumpsuit make up the women's wardrobe, while a three-piece suit with regular or slim trousers is available for men. Other items like a trench coat, hijab, ties, tunic, and a long or short-sleeved top are also part of the collection.
The entire line-up consists of 125 individual pieces — the trench coat and dress being the most popular, according to British Airways.
Take a look at the airline's full collection, and how its uniforms have changed over the decades.
Pilots and flight attendants across the system will transition to the new uniforms on Thursday, with airport employees at Heathrow, Gatwick, London City, and New York-JFK airports also getting the new collection.
The rest of the company's global airport workforce will transition to the new uniforms "over the coming days," according to British Airways.
These garments include detachable tool belts, clothes with extra pockets, and a fleece-lined quilted jacket, the latter being showerproof to keep employees warm and dry in more extreme weather conditions.
According to British Airways, the employees' old uniforms have been given to charities or recycled. This is also the plan for the former customer-facing uniforms after Thursday's official rollout.
The suit, which British Airways calls a "fundamental element of the customer-facing uniform," uses a jacquard fabric that points to the airline's historic speedmarque logo.
Meanwhile, items including ties, scarves, and the quilted jacket sport an "airwave" design that nods to air moving over an aircraft wing — a detail British describes as a "signature feature" of the collection.
"One of my main objectives was to create something that spoke to, and for, the airline's colleagues," Boateng said in a press release. "Something that inspired and empowered them, encouraged them to conduct their roles with pride and most importantly to ensure that they felt seen and heard."
According to British Airways, Boateng has worked on the uniforms since 2018, shadowing employees and sourcing feedback from more than 1,500 company staff who participated in workshops to determine the durability and functionality of the design.
Then, the uniforms underwent six months of "secret trials" before the January announcement, including having pilots and cabin crew wear them incognito on cargo flights. Maintenance employees also wore them when working on aircraft at Manchester and Cotswold airports in England, both of which were out of the public eye.
British Airways explained the reasoning behind the extreme tests was to ensure "they're water resistant, durable, and fit for extreme weather conditions."
For example, mechanics asked for "easy access tool pockets" while ground handlers requested touchscreen-compatible fabric so they didn't have to take off their gloves in cold weather to operate devices.
After Thursday, the old — yet still bold and sophisticated design — will become one of a line of former uniforms used by the tens of thousands of employees who have worked for British Airways over the last century.
According to Airways Magazine, Instone Air Line, which would eventually become the British Airways we know today, designed military-inspired uniforms using pretty much any garment that was available, and they were fit to the male figure.
Female uniforms would not become available until after the first women flight attendant, Ellen Church, flew her first leg in May 1930 with Boeing Air Transport, which is now United Airlines.
Most early female cabin crew were nurses, so their look reflected their occupation.
As British Airways aircraft improved in the 1930s with more high-class cabins, male flight attendant uniforms soon upgraded to include a white coat to wear when serving meals.
The 1940s was the first time a designer was hired to create a full collection for British Airways (then called the British Overseas Airways Corporation, or BOAC), which resulted in more military-style outfits for both men and women that included items like belts and closed collars.
The 1950s, however, saw female flight attendants ditch their military-inspired uniform's belt and tight collar for more fashionable pieces.
The desire for higher fashion was represented in Sir Norman Hartwell's 1960s collection for BOAC, which included navy suits, white blouses, and gloves. Men's outfits continued to be clean and crisp, using dark colors like blue and black.
Hartwell also famously designed dresses for the British royal family.
Another royal dressmaker, Sir Hardy Aimes, would add red to the uniform, complemented by blues and whites — a nod to the UK's Union Jack flag. Staple pieces were a long red trench coat and the shorter skirts.
Aimes' successive designs would be used through the 1970s after the merger that created the British Airways we know today.
The paper dress — which was actually fireproof and more of a paper-like garment — was worn on flights between New York and the Caribbean, and it was thrown out after one use.
The entire outfit included a flower-patterned dress cut specifically to each flight attendant's height, as well as tan tights, green slippers, white gloves, and a flower pinned to their hair.
The style didn't last long, however, with BOAC retiring it about a year after its release.
Meanwhile, the pale blue and navy Concord-specific uniforms — which were made to highlight the exclusivity of the speedy jet — lasted a mere six months as the company didn't want Concord staff to come off as elitist.
Specially designed uniforms included garments like kimonos and saris, with this practice being common across the various collections in British Airways history.
MacDonald's collection, who is a former designer for Chanel, adds options for women and employees of different cultures while still emanating the heritage of British Airways.
"We're really excited to start the final phase of the rollout of our brand-new uniform for more than 30,000 colleagues," British Airways' CCO Calum Laming said in a press release. "The stylish modern collection offers our colleagues more choice than ever to help them display more of their original personalities at work."
British Airways is also now allowing all of its employees to wear things like makeup and fake eyelashes, while any Virgin employee can wear either gender uniform.
Meanwhile, Alaska is creating a gender-neutral uniform for flight attendants and airport staff and recently updated guidance on things including nails, hair, and jewelry.
The uniform rules for female flight attendants was particularly strict over the decades. However, a shift in many countries now allows women to wear pants, jackets, and regular shoes when working instead of the traditional look of dresses, skirts, and heels.