SoundHound
- Restaurants are typically slow to adopt technologies.
- But the industry is embracing AI-powered tech tools that are changing how consumers order food.
- Domino's, McDonald's, and White Castle are using voice bots to take phone and drive-thru orders.
- This story is part of "Revolutionizing Customer Experience With AI," a series exploring the game-changing technologies driving customer interactions.
Restaurants typically play catchup when it comes to adopting technologies. But the pandemic forced chains to quickly embrace innovations that save labor costs and improve customer ordering experiences.