- Vinod Kalathil and his wife recently opened the restaurant Thattu in Chicago.
- The restaurant doesn't take tips but instead pays servers a competitive wage.
- They adopted the policy after noticing that some customers dislike tipping on credit card readers.
This is an as-told-to based on a conversation with Vinod Kalathil, the owner of Thattu, a no-tip restaurant in Chicago. This conversation has been condensed and edited for clarity.
My wife and I opened our restaurant, Thattu, about four months ago on the Northwest side of Chicago. We serve food from Kerala, a state in southern India where I'm from.