Vinod Kalathil and his wife Margaret Pak, owners of Thattu in Chicago
Vinod Kalathil and his wife Margaret Pak recently opened no-tip restaurant Thattu in Chicago.
  • Vinod Kalathil and his wife recently opened the restaurant Thattu in Chicago. 
  • The restaurant doesn't take tips but instead pays servers a competitive wage.
  • They adopted the policy after noticing that some customers dislike tipping on credit card readers.

This is an as-told-to based on a conversation with Vinod Kalathil, the owner of Thattu, a no-tip restaurant in Chicago. This conversation has been condensed and edited for clarity. 

My wife and I opened our restaurant, Thattu, about four months ago on the Northwest side of Chicago. We serve food from Kerala, a state in southern India where I'm from.