Why trust is critical to business applications of generative AI

Businesses need confidence that the mission-critical decisions and outputs generated by their AI solutions are trustworthy and reliable. They must consider if the AI is securely working only off their proprietary data, address the related cybersecurity concerns, and account for the environmental impact of training large language models (LLMs). They need to understand how their system reached a decision, addressed compliance with business and regulatory requirements, and mitigated biased or inflammatory behavior.