Our experts answer readers' banking questions and write unbiased product reviews (here's how we assess banking products). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.
Citizens State Bank Review: Overall Rating
| Feature | Insider rating (out of 5) |
| Checking | 3.25 |
| Savings | 3 |
| CD | 3.5 |
| Money market account | 3.25 |
| Kasasa accounts | 5 |
| Trustworthiness | 4 |
| Total | 3.75 |
Citizens State Bank Pros and Cons
| Pros | Cons |
|
|
About Citizens State Bank
Citizens State Bank is a Hispanic American-owned bank with a branch in Roma and Rio Grande City, Texas. There is a free ATM at each location.
Call or visit Monday through Friday from 8:30 a.m. to 5 p.m. CT, or Saturday from 9 a.m. to 1 p.m. CT.
The bank does not have a mobile app.
Your deposits are FDIC-insured for up to $250,000, or up to $500,000 for joint accounts.
The Role of Hispanic American-led Financial Institutions
Hispanic American-owned financial institutions are integral to providing products and services to underserved communities. These institutions also help address banking gaps among Hispanic American communities.
The bank has its own accounts, but it also has three Kasasa accounts: a high-yield savings account, high-yield checking account, and cash-back checking account.
Kasasa is a financial services company that partners with small banks and credit unions so the institutions can offer customers more competitive products. Citizens State Bank's Kasasa accounts are more competitive than its regular accounts, but each one has its limits. For example, you'll earn 2% cash back with the cash-back Kasasa account — but only up to $7.50 per month.
Is Citizens State Bank Trustworthy?
Citizens State Bank does not have any public controversies.
At Insider, we usually evaluate banks' trustworthiness based on their grades from the Better Business Bureau. The BBB has not assessed Citizens State Bank yet, though.
You may want to ask friends and family about their experiences with Citizens State Bank or read online customer reviews.
Citizens State Bank Account Reviews
Citizens State Bank Personal Checking Account
You can waive the monthly fee by keeping at least $500 in your
Citizens State Bank Personal Savings Account
You can waive the
Citizens State Bank CD
The
Citizens State Bank Money Market Account
The
How Citizens State Bank Compares
Citizens State Bank vs. Lone Star National Bank
Lone Star National Bank might be a better choice if you prioritize a robust branch network. Lone Star National Bank has 38 locations in South Texas, while Citizens State Bank only has two locations. Lone Star National Bank also is part of the Allpoint ATM network, which has free machines throughout the US. Meanwhile, Citizen State Bank only has ATMs at branches.
Citizens State Bank still might be worth exploring if you're interested in Kasasa accounts. For example, you could earn 2% cash back with a Kasasa account (up to $7.50 per month). With Kasasa accounts, you usually have to fufill certain activities to qualify for perks.
Lone Star National Bank Review
Citizens State Bank vs. Rio Bank
Your choice between the two banks could come down to what you prioritize most in your banking experience. Rio has more branches than Citizens State Bank, so it could be a more convenient option if you regularly travel throughout the state.
You may like Citizen State Bank's Kasasa accounts, though. The Kasasa accounts have more perks than Rio's regular accounts.
Why You Should Trust Us: How We Reviewed Citizens State Bank
At Personal Finance Insider, we rate savings, checking, CD, and money market accounts using our banking methodology and CD methodology.
Each account receives a rating between 0 and 5. We evaluate a bank's ethics, customer service, and mobile app for all accounts. We also consider different features for specific types of bank accounts. For example, we look at overdraft fees for checking accounts and early withdrawal penalties for CDs.