Photo illustration of a driver holding a deactivated phone
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  • Instacart, DoorDash, and other delivery services regularly deactivate workers.
  • Unexplained deactivations are commonplace for some gig workers, according to accounts from drivers.
  • Some workers are fighting back by requesting arbitration.

Last fall, an Uber Eats worker in Oregon was delivering a pie when the customer changed the drop-off location.