Our experts answer readers' insurance questions and write unbiased product reviews (here's how we assess insurance products). In some cases, we receive a commission from our partners; however, our opinions are our own.
At its core,
Faye puts your travel insurance options in the palm of your hand. However, everyone's travel insurance needs differ. Online access is only one of the things travelers look for. So it's essential to read the fine print before you pay for the best travel insurance for your needs. Here's a closer look at what you need to know before buying a Faye travel insurance plan.
Faye Travel Insurance Review: Types of Policies Offered
Here's what's included in the base plan:
Coverage Type | Inclusions | Coverage limits |
Trip coverage |
| Services have varying coverage limits, with trip delay capping at $300/day up to $4.5K and non-medical emergency evacuation capping at $4.5K. Preexisting medical coverage is available if purchased within 14 days of trip deposit and if medically able to travel at the time of insurance purchase, but limits are unclear |
Baggage and Personal Effects |
| Lost or damaged baggage coverage caps at $2K, while lost passports and credit cards are $50 each |
Medical coverage |
| Overall, emergency accident and illness coverage pays up to $250K (for international trips), while emergency evacuation covers $500K |
Additional coverage options from Faye
In addition to the base plan,
These include:
- Adventure and extreme sports protection: up to $250,000 (international trips) or $50,000 (domestic trips) for accidental & sickness expenses. Users should read the policy to ensure their plans qualify.
- Vacation rental damage protection: applicable for short-term rentals like Airbnb and VRBO or other rentals. Faye will reimburse you up to $3,000
- Cancel for Any Reason: up to 75% of the nonrefundable insured trip cost
- Pet Plan Bundle: up to $2,500 for vet expenses and $250 for kenneling if your trip is extended unexpectedly
- Rental car care (for cars renting within the U.S. and Canada only): up to $50K in coverage for accidental damage by collision, vandalism, natural disaster or theft related to your rental car
You can compare pricing on an April trip to France for one traveler. The base cost came back as $145.69. The price to add riders is listed on the right.
Lina Roby
Always check your other insurance policies if you're looking for specific coverage types not included in this list. You might be surprised at the coverage automatically available to you. For example, US auto insurance will extend to rental cars in the US. You can talk to your auto insurance company about any international travel. However, we know it can be hard to know what coverage you need. As such, Personal Finance Insider conducted a 2023 winter travel insurance survey of 971 US adults in December through Momentive AI Audience.
However, Faye offers many essential coverages automatically with riders to supplement for more unique situations.
Faye Travel Insurance FAQs
Is Faye travel insurance legit?
Although Faye is relatively new in the travel insurance industry, it's built an excellent reputation among its customers.
Take a look at this selection of reviews from some of the most trusted review sites:
User "Kliment," told Consumer Affairs, "We spent 11 days traveling throughout the Middle East, incl the World Cup in Qatar. Obtaining, paying, and managing the travel policy was extremely easy and seamless. The policy was issued immediately with zero hassle or asking for tedious documentation. Much better value than previous insurers we've used. Highly recommended."
Meanwhile, a reviewer named Elizabeth told TrustPilot: "Booked a trip to Argentina and Chile. The purchase process was super quick and simple. [I] also had a great experience chatting with the Faye team in-app and over email."
What is the Faye travel insurance phone number?
Faye has two customer assistance hotlines, one for domestic and one for international travelers. Contact numbers are:
- Domestic: +1-833-240-7056
- International: +1-804-482-2122.
You can also process claims in-app with Faye's 24/7 chat feature or via email at claims@withfaye.com.
Who can buy travel insurance through Faye?
The company's plans are available in all states except Washington and Missouri.
Faye can also not sell travel to residents of these US territories: United States Virgin Islands, Northern Mariana Islands, Guam, American Samoa, and Puerto Rico.
What is Faye's cancellation policy?
You'll have 14 days after purchasing your policy with Faye to receive a full refund, as long as the trip has yet to start and no claims have been submitted.
Faye Travel Insurance Cost
The average cost of travel insurance can vary widely. Your premium will depend on several factors, including your trip destination, trip duration, age, insurance plan, and any additional coverage options you select beyond the plan's limits.
To give you a better idea of what to expect, we asked the team at
According to its calculations, one person heading on a two-week trip to the Philippines and Thailand at a total estimated trip cost of $2,500 would pay $136.44 for Faye's base plan. However, if travelers wanted to add on optional coverage for vacation rental damage and extreme adventure sports, the cost would increase to $202.96.
Domestically, a couple heading to Hawaii for one week with an estimated trip cost of $3,000 could expect to pay $201.02 for a base plan with no additional upgrades.
How to File a Claim with Faye
The easiest way to submit a claim with
You can also contact Faye via phone or email. Domestic travelers should call +1-833-240-7056, while international travelers should dial +1-804-482-2122. If you wish to contact the company via email, claims@withfaye.com is the best address.
Notably, one thing that sets Faye's claims process apart from other travel insurance providers is that any payouts you receive will be deposited directly into your Faye Wallet. The Faye Wallet works similarly to an Apple Pay account, allowing Faye's team to process claims faster. You can immediately access the money to pay for things like dog kenneling, replacing everyday toiletries and clothes, and more.
Compare Faye Travel Insurance
Learn more about how Faye Travel Insurance compares to top travel insurance providers.
Faye vs. AIG Travel Insurance
While both
Faye may be the way to go if you're more comfortable navigating the insurance process on your phone or don't plan to take a computer. Still, AIG may provide more options if you want more control over your claim limits.
AIG offers three levels of comprehensive travel insurance with varying limits. The company also has annual travel insurance plans, which may be a good fit if you plan to go on multiple trips this year. Overall, premiums are similar between the two companies.
Faye vs. Allianz Travel Insurance
One of
At this time, Allianz only offers supplemental rental car insurance policies in addition to its comprehensive insurance plans.
However, Allianz may present a more straightforward and comprehensive option if you're not in the market for hyper-specialized coverage. Both companies include emergency medical transportation and costs in base plans. Overall,
Allianz Travel Insurance Review
Faye vs. World Nomads Travel Insurance
On the whole,
For its part, Faye's most significant selling point is its mobile app and quick transfer of funds to its card. It also has the option to add on those tailored additional coverage riders, such as its pet plan bundle, cancel for any reason coverage, and vacation rental damage protection.
In contrast,
World Nomads premiums may also be more competitive depending on where you're going.
World Nomads Travel Insurance Review
Why You Should Trust Us: How We Reviewed Faye Travel Insurance
While reviewing
Choosing the best policy for you and your co-travelers is about finding a policy with the right type of coverage and sufficient claim limits. Of course, price is a significant factor for many consumers. But specialty riders for daredevils and other details help consumers make the right decision. As such, we take all that into account. You can read more about how we rate travel insurance products here.