Gen Z doesn't know how to write emails. AI is coming to Outlook, so it might help.

• A new Microsoft AI tool could make up for the soft skills that some managers say Gen Z lacks.
• Microsoft 365 Copilot will us AI to help users write better emails, the company says.
• A group of Microsoft customers have been testing the new tech ahead of its November release.

Companies that use Microsoft Outlook for correspondence are getting an AI-powered tool that will help draft emails beginning next month.