RTW Photography
There are many questions — and concerns — about the impact AI will have on the future of work. AI is built from data. Data comes from humans. Humans, unfortunately, are far from perfect. And we know, especially in our field, that significant bias and barriers exist in hiring. In the US, an estimated 42 million Americans live with disabilities, 70 million lack a four-year college degree, and 77 million have a criminal record. That means that the majority of people in the 168 million-person civilian labor force face barriers to employment.
While AI has the potential to contribute to bias and inequality, at the same time, we see a promising path forward. Indeed has made a significant commitment to responsible AI practices, which can ultimately help reduce inequalities in hiring.
Celebrating advancements in AI
The main concern, probably not surprisingly, is the near-certain impact of AI on jobs. "A whole bunch of people who thought their jobs were safe from automation are getting the existential sweats as ChatGPT excels at these feats of supposedly human intelligence," Chris Hyams, CEO of Indeed, said.
In the long run, it does seem clear that technology has had a positive impact on humanity. Today, we work fewer hours in safer conditions, and by nearly all measures enjoy a higher quality of life than ever before. But, each individual cycle of disruption means the loss of livelihood for individual human lives — and these cycles of disruption are only getting faster.
But, despite those concerns, there is plenty to be excited about. Recent advancements in AI have been breathtaking. In just the past few years, we have seen farmers use AI to combat pests and disease; an AI-powered brain implant that helped a paralyzed man walk using his thoughts; and just last month, AI helped India's historic Chandrayaan-3 mission land safely on the south pole of the moon.
And of course, AI helps people get jobs: At Indeed, it has helped power extraordinary improvements in matching job seekers to jobs.
Embracing AI to create matches
Though AI has powered Indeed job searches from the very beginning, it's now matching employers and job seekers in new and exciting ways.
Today, AI is everywhere at Indeed. When a job seeker views a posting, Indeed uses hundreds of millions of salary data points to estimate the pay for that job and helps the job seeker view how that pay matches their expectations. When employers post a job, that same AI leverages data about every listing and job seeker on Indeed to help them see how many applications they're likely to get — and recommends the right budget to meet their hiring needs.
Now, when a job seeker visits Indeed, they don't even need to search. Indeed's recommendation AI delivers each job seeker a personalized feed of the best matches. Job seekers love this feature, and are 55% more likely to apply to an AI recommendation than a job they see in search results.
We're not just recommending matches to job seekers, though. When an employer posts a job on Indeed, our AI automatically recommends candidates that match the requirements before they even see the listing. Employers can choose the candidates that are the best fit and invite them to apply with a single click. We are combining the power of AI with the incredible power of human judgment — the power of you. It's smart, it's fast, and it's incredibly effective.
Indeed's AI-powered recruiting tools
For many years, we've heard from employers that the most difficult and time-consuming task in hiring is writing job descriptions. It's hard to find a talent professional who says they love writing job descriptions, or even one who feels confident in the descriptions they write. Indeed has spent the past two years building and fine-tuning an AI-powered job description generator that is incredibly simple and effective.
It begins with a job title and a location. We automatically recommend relevant requirements, licenses, and skills that can be selected with just a few clicks. Employers can specify pay, and our AI will compare that pay with local listings and job seeker preferences to recommend competitive pay ranges. Once generative AI creates a job description from all of that information, employers can use, edit, or even regenerate it to see more options. The key is that our AI is recommending job descriptions that are most likely to attract job seekers.
This can take writing a typical job description from two hours down to just about five minutes. Jobs that use our AI Job Description Generator on average get 16% more applications. This is available today, and it's completely free.
Leaning toward more enhanced AI-powered features
Matched candidates have not been available for jobs that are on employer's applicant tracking system — until now.
With this new development that we're unveiling, you'll be able to claim any job from your own Applicant Tracking System (ATS) and see the same exact AI-powered matches instantly. We also have brand new AI-powered features that are going to do even more coming very soon. As employers review each match recommendation, they can see AI-generated candidate highlights that will summarize key skill and experience matches — and potential gaps.
Once employers find the right candidate, they can use our AI-powered Smart Message feature. This uses generative AI to automatically compose a personalized message to the job seeker, explaining why their job is right for them. Employers can use AI to customize the message further to make it shorter, longer, more formal or more casual.
Keeping humanity in hiring
AI is an extraordinarily powerful technology, and there are certainly reasons to be concerned, but there are also many to be excited. At Indeed, responsible AI means that we are focused on keeping humans at the center of everything.
"We're not trying to build a recruiting robot to replace humans," Hyams said. "What we're really trying to do is partner with AI to generate better job descriptions and send personalized messages that are more effective."
This is what we believe the power of humanity and AI can bring together. Helping people get jobs is about seeing humanity in one another. This is our commitment to you — to partner with you to keep humanity at the heart of hiring. Together, we can help build a better future of work.
This post was created by Indeed with Insider Studios.