Meet the typical at-work ChatGPT user: A millennial secretly submitting writing tasks who's a bit worried AI will replace them

• Americans are using ChatGPT to be more productive at work.
• Some are doing so in secret while their employers establish formal policies.
• Workers using ChatGPT are likely to be a millennial, college educated, and seeking help with writing tasks.

Most Americans are just playing around with ChatGPT — if they've even heard of it at all. Some people, however, are using the generative AI technology to boost their productivity at work.