Microsoft CEO Satya Nadella says empathy isn't a soft skill — it's actually 'the hardest skill we learn'

• Microsoft CEO Satya Nadella thinks empathy is an important business skill, not just a soft skill.
• Nadella spoke about empathy's role in his own life at Axel Springer's annual award ceremony Tuesday.
• Studies show that empathy is one of the most important leadership skills.

Microsoft CEO Satya Nadella thinks that empathy is more than just a soft skill — it's crucial in both personal and professional life.