Sallie Mae Student Loans Review 2023

Our experts answer readers' student loan questions and write unbiased product reviews (here's how we assess student loans). In some cases, we receive a commission from our partners; however, our opinions are our own.

Sallie Mae Undergraduate Student Loans is a solid lender that includes four months of Chegg with its undergraduate loans. Sallie Mae interest rates are higher than you can get elsewhere if you have excellent credit, and it charges late fees. 

Sallie Mae Student Loans

To get a student loan with Sallie Mae, you must meet the following qualifications:

• Be enrolled in a degree-granting school full time, half time, or less than half time
• Be pursuing a degree or certificate
• Be the age of majority in your state (18 years or older in many cases)
• Pass a credit check

You should consider your federal student loan options before applying for any private student loan, including one with Sallie Mae, as you can often get better terms and protections through the government.

You can contact customer support by phone Monday through Thursday from 8 a.m. to 9 p.m. ET or on Friday from 8 a.m. to 8 p.m. ET. You are also able to send mail to Sallie Mae at its Delaware address.

Sallie Mae Undergraduate Student Loans has a well-reviewed app that has received 4.6 out of 5 stars on the Apple store and 4.0 out of  5 stars on the Google Play store. You may like this feature if you want to manage your loan on the go. 

Pros and Cons of Sallie Mae student loans

Pros

• Four months of Chegg included with undergraduate loans. The study service Chegg offers expert Q&A, and students can submit up to 20 questions per month.
• No origination fee. Other lenders may hit you with origination fees which are deducted from your overall loan proceeds. 
• Part-time students are eligible. Most lenders don't offer loans to part-time students, making Sallie Mae stand out from the pack. 

Cons

• Only one term length for graduate loans. Graduate students will have a term length of 15 years. 
• Term length assigned for undergraduate loans. Sallie Mae has five, 10, and 15-year term length options. It will assign you one when you take out a loan. 
• Late payment of 5% of the amount due, capped at $25. Other lenders don't charge late fees at all if you fall behind on your payments. 
• Customer service unavailable on the weekends. If you need help with your loan on the weekend, Sallie Mae won't be able to help you. 

Who Is Sallie Mae Best For?

Sallie Mae is best for part-time students looking to get a loan. They may find it hard to locate another lender that will offer them a loan. 

However, borrowers with excellent credit will probably find lower rates elsewhere. 

How to Apply for Sallie Mae Student Loans

1. Gather required information. This includes your Social Security number, your school of enrollment, your enrollment status, the loan amount you need, your address, and other financial documents.

2. Put in the details of your online application. You're apply to complete the application in about 15 minutes, and after doing so you'll get your rates. 

3. Send the required supplementary documents. Sallie Mae may need to see financial documents including proof of income and residency. 

4. Sign your loan agreement. After you get all your documents in order, Sallie will send you a formal loan agreement. Sallie Mae will fund your loan after you sign on the dotted line. 

Types of Student Loans Offered by Sallie Mae

Sallie Mae offers student loans for many types of degrees, including:

• Undergraduate
• Graduate
• Career training and trade school
• Law school
• Bar study
• Dental school
• Medical school
• MBAs
• Health professions

Sallie Mae Undergraduate Student Loans

You may like Sallie Mae Undergraduate Student Loans if you want to avoid origination and prepayment fees, as the lender doesn't charge any. You also get four months of the study service Chegg for free. Chegg offers expert Q&A, and students can submit up to 20 questions per month.

However, there are significant drawbacks to Sallie Mae's student loans. The lender charges a Sallie Mae Undergraduate Student Loans - Fees Display. You won't be able to decide your repayment term length — the company assigns you a repayment term. Sallie Mae will also have to generate a hard credit inquiry to give you an approval decision, which could negatively impact your credit score. Most lenders only do a soft inquiry during this process, then a hard pull before you receive your funds.

Sallie Mae Graduate Student Loans

Graduate student loans aren't Sallie Mae Graduate Student Loan best offering, as the lender has higher APRs than competitors and doesn't offer many perks. Your only term length option is 15 years. On the bright side, you will avoid paying origination and prepayment fees. 

What Options Do I Have to Repay My Sallie Mae Student Loans?

After taking out your loan, you have three options to repay it: deferred, fixed, and interest-only. Each option has its benefits for different types of borrowers. 

Sallie Mae Student Loans Frequently Asked Questions

How long does it take to get a Sallie Mae student loan?

The approval will likely take a few business days.  

How long do you have to pay off a Sallie Mae student loan?

Sallie Mae offers five, 10, or 15 year repayment terms for its student loans.

What is the rate for a Sallie Mae loan?

Sallie Mae undergraduate student loan APRs are Sallie Mae Undergraduate Student Loans - Regular APR.

Will Sallie Mae forgive my student loan?

While there is always a possibility a private company could decide to forgive student loans, the likelihood is extremely slim. No private loans are likely to be forgiven. 

Are Sallie Mae loans trustworthy?

The Better Business Bureau rates Sallie Mae, a BBB-accredited company, an A+.  This means the BBB deems the company truthful in how it handles business, effective in its responses to customer complaints, and honest in its advertising.

Sallie Mae Student Loans Competitors

Compare Sallie Mae student loans against top student loan providers.

Sallie Mae Student Loans vs. College Ave Student Loans

College Ave comes with a better minimum APR on your loan than Sallie Mae, so if your credit is in good shape, College Ave might be the better choice. 

You won't pay origination fees or prepayment penalties with either company, but you will pay a Sallie Mae Undergraduate Student Loans - Fees Display, with both lenders.

You'll be able to get your rate and loan approval with College Ave via a soft credit check, which won't impact your credit score. With Sallie Mae, the lender will perform a hard credit inquiry to determine your eligibility, which may negatively affect your credit score. 

College Ave Student Loan Review

Sallie Mae Student Loans vs. Discover Student Loans

Sallie Mae has a similar APR range to Discover Student Loans, though you can get a lower maximum fixed rate with Discover. So if your credit isn't in as good of shape, Discover might be the better option. 

Discover has only one standard term available on its undergraduate student loans, 15 years, while Sallie Mae offers options of five, 10, and 15 years. Sallie Mae will assign your loan term to you. 

Discover Student Loans Review

Why You Should Trust Us: How we rated Sallie Mae student loans

We rate all student loan products in our reviews and guides on a 1-5 scale. The overall rating is a weighted average that takes into account seven different categories, some of which are judged more heavily than others. They are:

• Interest rate (20% of rating)
• Fees (20% of rating)
• Term lengths (15% of rating)
• Repayment options while in school (15% of rating)
• Borrower accessibility (15% of rating)
• Customer support (7.5% of rating)
• Ethics (7.5% of rating)

Each category's weighting is determined based on its importance to your borrowing experience. Rates and fees have the most significant impact on the total cost of your loan, so we weigh those the most heavily. Customer support and ethics are still crucial parts of the borrowing experience, but do not directly tie to a student loan's terms, so they have less of an impact on the overall rating.