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Travelers Insurance offers home, auto, recreational, and other insurance for comprehensive coverage at affordable rates across the US. However, it may be more restrictive than companies like GEICO and Progressive.
Travelers Homeowners Insurance
This Travelers homeowners insurance review finds a company focused on solid, no-frills coverage. Even though it offers discounts, there are few customer perks. It might be a good option if you're looking for straightforward home insurance coverage for homes in low-risk areas but not for more complex situations. The company also caters to buyers who prefer working with a licensed insurance agent. But policies aren't available in every state, and customer satisfaction is below average.
Keep reading for a complete breakdown of home insurance options, pricing, coverage, and customer reviews.
Travelers Homeowners Insurance Cost
Travelers provides competitive pricing for its home insurance options comparable to other large insurers. Quotes vary based on your property's location and details, including the size, condition, and cost to rebuild.
According to the Insurance Information Institute's estimates, the average premium for homeowners insurance is $1,272 annually. Some customers report higher than average pricing, but Travelers offers various discounts that help offset it.
If you want to lower your bill, Travelers suggests taking the following steps.
- Discuss your home insurance needs with your agent and ask about discounts
- Try to qualify for a discount by bundling policies and adding auto, boat, or umbrella coverage
- Take steps to lower the cost of insurance by installing fire sprinklers, home security, or smart technology.
How to File A Claim With Travelers Homeowners Insurance
While other insurance companies have tried to move toward having customers file claims exclusively online or through an app, Travelers still offers phone numbers and live representatives. In addition, tech-savvy consumers can file via the app.
- File a claim online or in the app: The company has the MyTravelers App, which you download to your phone. Once you log in, you can file your claim directly in the app. If you log in to your account on your computer, you can file a claim and receive live support via chat from Monday to Friday from 7 a.m.-6 p.m. EST.
- Talk with a representative: If you're more comfortable filing a claim over the phone, call (800) 252-4633.
- Connect with your agent: Even though it's not the fastest way to file a claim, you can also contact your agent, who can walk you through the process.
Travelers Homeowners Insurance Plans
Here's what a typical Travelers homeowners insurance policy includes.
- Dwelling: If a covered event damages the structure of your home, this part of the policy will pay to fix it. If you own a condo, you may have little to no dwelling coverage as your condo association takes responsibility for the building. However, consider modest coverage for upgrades to your walls, appliances, etc.
- Other structures coverage: This part of the policy covers damage to structures not attached to your home, including fences, garages, and sheds. It is not included in condo and other similar policies.
- Personal liability coverage: If someone sues you or holds you responsible for a claim that occurs on your property, this part of the policy can protect you and help with legal fees. It also pays medical expenses and other losses associated with a successful liability claim against you.
- Personal property coverage: If the items in your house are damaged or destroyed by a covered peril, this coverage pays to replace eligible items. You may need additional coverage for high-value items. However, furniture, clothing, and kitchen items are typical examples of covered property.
- Loss of use coverage: It can help cover living expenses in displacement due to damages. So while you still have to pay your mortgage, it'll cover added costs of rent, takeout, hotels, etc.
Additional Coverage Options (Riders)
Travelers has various options when adding riders. Riders are easy-to-understand and valuable, but other companies may not require riders.
If you're interested in extra coverage, here are some additional riders from Travelers.
- Special personal property coverage: This optional rider provides more coverage for items, including high-value items not included in your standard homeowners policy.
- Jewelry and valuable items: If you want extra coverage for valuable items, you can add this coverage. Travelers may request an appraisal to verify value.
- Contents replacement cost: After a covered loss, this rider will cover the current price to replace the item (i.e., your benefit won't be reduced for depreciation, wear and tear, etc.).
- Additional replacement cost protection coverage: If you want extra funds to rebuild your home in case of a covered loss, you can add this policy.
- Water backup or overflow: Water backup coverage is essential if you have a burst pipe, overflowing washer, leaky sink, etc. Your regular coverage won't pay to fix the damage with Travelers. The good news is the added protection is cheap.
- Green home coverage: If you want to upgrade to environmentally green building materials after a covered loss, this coverage can help.
- Identity fraud: If you are the victim of identity theft, this provides up to $25,000 to help restore it.
- Personal articles floater: If you want to add valuables coverage for a specific item, you can do so.
FAQs
What do customers say about Travelers insurance?
Some customers have a great experience with Travelers and appreciate the quick and professional customer service. But other customers need clarification about how claims work.
On TrustPilot, Ralph Hickman shares, "...The adjuster called me within an hour. She approved the expenses needed to make the purchase. The process was easy, simple, and they covered what [we] needed to get us back to the same condition we had before the crime."
But in The Better Business Bureau, Jeana P. states, "Unfortunately, last year we had a major leak. They came out to inspect and told me I had to file three different claims, one for each bathroom and one for the laundry room. Then I receive a cancellation notice for having too many claims…."
Are there discounts available?
Travelers offer a wide range of possible discounts. Eligibility requirements vary, though. A few popular options include its multi-policy discount, home buyer discount, loss-free discount, and protective device discount.
How do I find a Travelers insurance agent?
Travelers works with a network of over 15,000 independent insurance agents. You can work directly with an agent to receive a quote for insurance and review your options. In addition, you can input your zip code and search Travelers' agent database to find an agent near you.
Compare Travelers
Travelers vs. Allstate Homeowners Insurance
Allstate also offers more optional riders than Travelers. So if you have specific insurance needs or items you want to protect, Allstate might be a better fit. In addition, Travelers doesn't offer insurance in all 50 states, but Allstate does.
Allstate Homeowners Insurance Review
Travelers vs. Lemonade Homeowners Insurance
Lemonade also touts its Giveback program, which donates a portion of leftover premiums to customer-selected charities. Travelers also gives back, but in a different format, and often to disaster relief funds. From a coverage standpoint, the options are similar, but Lemonade has fewer optional riders and is available in fewer states.
Lemonade Homeowners Insurance Review
Travelers vs. USAA Homeowners Insurance
USAA's insurance coverage is more comprehensive than Travelers, and the company standardizes some options that Travelers charges extra to include. For example, water backup and cost replacement coverage are part of USAA's standard homeowners insurance policies but not with a policy from Travelers. USAA policies may also offer unlimited loss of use (meaning it will help you with rent, hotels, etc., as long as you need the assistance).
USAA Homeowners Insurance Review
Why You Should Trust Us: How We Reviewed Travelers Homeowners Insurance
While creating this review, we considered the following factors: coverage options, customer reviews, discounts, available riders, pricing, and availability.
We compared Travelers home insurance to other long-standing insurance providers like USAA, Allstate, Progressive, and State Farm. We also considered new InsurTech providers like Lemonade and Hippo to create an unbiased review of Travelers home insurance.
You can also learn more about Insider's homeowners insurance rating methodology.