Our experts answer readers' banking questions and write unbiased product reviews (here's how we assess banking products). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.
fizkes/ Getty Images
- Several banks offer 24/7 customer service by phone or live chat.
- Other banks may have limited hours during the workweek or weekend.
- If you find it challenging to do banking tasks during business hours, consider changing banks.
Customer experience can significantly impact your overall banking experience. If you can't find time to visit a branch or call a bank during regular business hours, then it's going to be difficult to manage your money.
Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and many of these institutions are featured in one or more of our best bank account guides.
Customer support frequently asked questions (FAQs)
How does customer support vary between banks?
Customer service varies at different financial institutions. Some offer 24/7 customer support over the phone, while others have it through live chat or email. Smaller banks and credit unions usually just have customer support on weekdays and maybe Saturdays.
Should I use a bank with 24/7 customer support?
If you've found it challenging to bank during normal business hours in the past, you may want to find a bank that offers 24/7 customer support. That way, you can contact a customer service representative when other banks may be closed — after work hours or during the weekend.
What is the Chase 24/7 customer service number?
To contact Chase Personal Banking 24/7, call 1-800-935-9935. For specific Chase locations, customer support may vary depending on where you live. However, generally, branches have customer support available on weekdays from 9 a.m. to 5 p.m. for that time zone.
What is the Bank of America customer service 24/7 number?
Bank of America does not offer 24/7 customer support. To speak with customer support about your bank accounts, call Monday through Friday from 8 a.m. to 11 p.m. ET. Or call weekends from 8 a.m. to 8 p.m. ET. The phone number for English speakers is 1-800-432-1000, and the number for Spanish speakers is 1-800-688-6086.
What is the Wells Fargo 24/7 customer service number?
To contact Wells Fargo 24/7 about personal banking, call 1-800-869-3557.
Banks with 24/7 customer support
1. Alliant Credit Union
Standout feature: Alliant Credit Union pays high interest rates on savings, checking, and certificates.
How to contact customer support: Customer service representatives are available over the phone.
2. Ally
Standout feature: Ally pays high interest rates on savings accounts and certificates.
How to contact customer support: Customer service representatives are available over the phone or through online chat.
3. American Express® High Yield Savings Account (Member FDIC)
Standout feature: The
How to contact customer support: Customer service representatives are available over the phone.
4. Axos Bank
Standout feature: Axos Bank has great high-yield savings, checking, and money market accounts.
How to contact customer support: Customer service representatives are available over the phone or through online chat.
5. BMO Alto
Standout feature: BMO Alto, an online-only platform, has a high-yield savings account and CDs with competitive interest rates.
How to contact customer support: Customer support is available by phone. If you get a BMO Alto bank account, you can't go to a BMO branch for customer support.
6. Capital One 360
Standout feature: Capital One 360 pays competitive interest rates on savings, checking, and certificates.
How to contact customer support: Customer service representatives are available via online chat.
7. Charles Schwab
Standout feature: The
How to contact customer support: Customer service representatives are available via online chat.
8. Chase Savings℠
Standout feature: Chase has over 4,700 branches in 33 states. It's a good option if you want a large ATM and branch network.
How to contact customer support: Customer service representatives are available over the phone.
9. Chime Savings Account *
Standout feature: Chime has solid checking and savings accounts. There are no monthly fees or minimum opening deposit required.
How to contact customer support: Customer service representatives are available over the phone, by live chat in the app, or through email.
*Chime is an online banking platform, not a bank.
10. CIT Bank Savings Connect Account
Standout feature: CIT Bank's most appealing account is the
How to contact customer support: Customer service representatives are available via online chat.
11. Citi® Accelerate Savings
Standout feature: Citi's strongest product is its
How to contact customer support: Customer service representatives are available over the phone.
12. Consumers Credit Union
Standout feature: Consumers Credit Union has a strong rewards checking account. You can earn a high interest rate if you meet the requirements.
How to contact customer support: Customer service representatives are available by phone.
13. Delta Community Credit Union Certificate of Deposit
Standout feature: Delta Community Credit Union's strongest products are its share certificates. You can get a competitive interest rate. If you need to withdraw money early, its penalties are lower than other institutions.
How to contact customer support: Customer service representatives are available over the phone.
14. Discover Bank
Standout feature: Discover Bank has a great online savings account. You can earn a high interest rate, and you don't have to deal with monthly fees.
How to contact customer support: Customer service representatives are available over the phone or through online chat.
15. Falcon International Bank Regular Checking Account
Standout feature: Falcon International Bank has a good checking account for Texas residents. With the
How to contact customer support: Customer service representatives are available over the phone.
16. FirstBank Anywhere Checking Account
Standout feature: FirstBank has over 100 branches in Arizona, California, and Colorado. Its checking account has a $0 minimum opening deposit and charges zero monthly service fees.
How to contact customer support: Customer service representatives are available over the phone.
17. International Bank of Commerce Free Checking Account
Standout feature: International Bank of Commerce has a good free checking account. This Hispanic American bank has 167 branches in Texas and Oklahoma.
How to contact customer support: Customer service is available over the phone.
18. KeyBank Smart Checking Account
Standout feature: KeyBank offers a checking account with zero monthly service fees and free overdraft protection.
How to contact customer support: Customer service is available over the phone.
19. Latino Community Credit Union Savings Account
Standout feature: Latino Community Credit Union is a Hispanic American-led credit union in North Carolina with several services geared toward Latinos, including customer support in Spanish and English. The
How to contact customer support: Customer service is available over the phone. You can also send a secure message through online banking.
20. Navy Federal Credit Union
Standout feature: Navy Federal Credit Union has solid account options if you're affiliated with the military. The
How to contact customer support: Customer service is available over the phone.
21. Premier Members Credit Union Money Market Account
Standout feature: The
How to contact customer support: Customer service is available over the phone.
22. Regions Bank
Standout feature: Regions Bank is featured on our best national banks guide. It has about 1,300 branch locations in 15 states and is a good option if you are searching for a bank with a national presence.
How to contact customer support: Customer service is available through a secure message.
23. River City Federal Credit Union Share Certificate
Standout feature: River City Federal Credit Union is a Hispanic American-led institution in Texas. It has share certificates with competitive interest rates and a
How to contact customer support: Customer service is available over the phone.
24. State Employees Credit Union Share Account
Standout feature: State Employees Credit Union has over 273 locations and 1,100 free ATMs in North Carolina. Its checking and savings accounts have low minimum opening deposits and low monthly service fees.
How to contact customer support: Customer service is available over the phone.
25. Service Credit Union
Standout feature: Service Credit Union has solid account options if you're affiliated with the military and live in New Hampshire or Massachusetts. The
How to contact customer support: Customer service is available over the phone.
26. Security Service Federal Credit Union
Standout feature: Security Service Credit Union has solid account options if you're affiliated with the military and live, work, or study in Colorado, Texas, and Utah. The
How to contact customer support: Customer service representatives are available via online chat.
27. Synchrony Money Market Account
Standout feature: Synchrony Bank pays high interest rates on savings and money market accounts.
How to contact customer support: Customer service representatives are available via online chat.
28. TD Bank
Standout feature: TD Bank is featured on our best national banks guide. It has over 1,200 branches across 16 states and is a solid option if you're looking for banks with a national presence.
How to contact customer support: Customer service is available over the phone.
29. US Bank
Standout feature: U.S. Bank is featured on our best national banks guide. It has over 3,000 branches across 26 states and is a good option if you're looking for banks with a national presence.
How to contact customer support: Customer service is available over the phone.
30. Wells Fargo - Product Name Only
Why it stands out: Wells Fargo has a large national presence, with approximately 4,900 branches and 12,000 ATMs around the US.
How to contact customer support: The bank offers 24/7 customer service over the phone.