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We've compared Ally and Capital One accounts below to see which institution stands out the most. We're also evaluating each bank's trustworthiness so you can know more about each institution's history.

Ally Pros and Cons

ProsCons
  • 24/7 live customer service over the phone or through live chat

  • Fee-free bank accounts

  • Great interest rate on savings account

  • Saving account comes with tools to help you save

  • Checking account with early direct deposit

  • Unique CDs, including no-penalty CDs, IRA CDs, and Raise Your Rate CDs

  • No physical locations
  • No joint bank accounts for minors
  • No way to deposit cash

Capital One 360 Pros and Cons

ProsCons
  • 24/7 live customer service through live chat

  • Fee-free bank accounts

  • Great interest rates on savings accounts

  • Savings account comes with tools to help you save

  • Checking account with early direct deposit

  • Joint bank savings and checking accounts for kids and teens

  • No money market account
  • Branches only in NY, LA, TX, MD, VA, NJ, and Washington, DC 
  • Might have to deal with out-of-network ATM fees
  • You can deposit cash, but only at CVS locations

Ally vs. Capital One 360 Checking Account Comparisons

Ally and Capital One both offer a fee-free interest-earning checking account. Capital One also has a joint checking account for minors featured in our best teen checking accounts guide.

 Ally Interest Checking AccountCapital One 360 Checking - Product Name Only
Annual Percentage Yield (APY)Ally Interest Checking AccountCapital One 360 Checking®
Minimum opening depositAlly Interest Checking AccountCapital One 360 Checking®
Monthly service feeAlly Interest Checking Account - Fees DisplayCapital One 360 Checking® - Fees Display
Perks
  • Earn interest on account
  • No overdraft fees
  • Free overdraft protection is available
  • Early direct deposit
  • Spending buckets to help manage expenses
  • Reimburses up to $10 in out-of-network ATM fees
  • Access to 43,000 free ATMs
  • Earn interest on account
  • No overdraft fees
  • Free overdraft protection is available
  • Early direct deposit
  • Access to over 70,000 free ATMs
Caveats
  • No physical locations
  • No way to deposit cash
  • $2 out-of-network ATM fee
  • Doesn't reimburse out-of-network ATM fees
  • Branches only in NY, LA, TX, MD, VA, NJ, and Washington, DC 
  • Deposit cash, but only at CVS locations
Next stepsAlly Interest Checking Account - CTA Text 

Ally vs. Capital One 360 Savings Account Comparisons

Ally and Capital One pay competitive interest rates on savings accounts. You'll also be able to open a kid's savings account at Capital One. 

 Ally High Yield Savings AccountCapital One 360 Performance Savings™
Annual Percentage Yield (APY)Ally High Yield Savings AccountCapital One 360 Performance Savings™
Minimum opening depositAlly High Yield Savings AccountCapital One 360 Performance Savings™
Monthly service feeAlly High Yield Savings Account - Fees DisplayCapital One 360 Performance Savings - Fees Display
Perks
  • Savings buckets feature lets you separate savings to create specific goals
  • Surprise savings tool automatically transfers extra change from your checking account to help you save
  • My Savings Goals feature lets you create specific savings goals and track progress
  • Automatic Savings Plan feature transfers change from debit card purchases to your savings account to help you save
Caveats
  • No physical branches to deposit cash
  • Branches only in NY, LA, TX, MD, VA, NJ, and Washington, DC 
Next stepsAlly High Yield Savings Account - CTA Text 

Ally vs. Capital One 360 CD Comparisons 

 Ally High Yield Certificate of DepositCapital One 360 Certificate of Deposit®
Term lengths3 months to 5 years6 months to 5 years
Minimum opening depositAlly High Yield Certificate of DepositCapital One 360 Certificate of Deposit®
Annual Percentage Yield (APY)Ally High Yield Certificate of DepositCapital One 360 Certificate of Deposit®
Early withdrawal penalties60 to 150 days of interest30 to 60 days of interest
Types of CDsHigh-yield CD, No Penalty CD, Raise Your Rate CDIRA CDRegular CD
Next stepsAlly High Yield CD - CTA TextCapital One 360 CD - CTA Text

Ally vs. Capital One 360 Money Market Account Comparisons

Capital One 360 doesn't offer a money market account, but Ally does. The Ally Money Market Account is a great choice if you'd like to open a money market account with an online bank.

The Ally Money Market Account stands out because it doesn't require a minimum opening deposit. Usually, banks ask for at least $1,000 to open an account. 

Ally vs. Capital One Trustworthiness and BBB Rating

The Better Business Bureau evaluates businesses to see if they effectively respond to customer issues and have honest advertising practices. BBB grades range from A+ to F.

Capital One currently has an A+ rating and Ally received an A rating from the BBB because it has five unresolved complaints on the BBB website.

A high BBB rating doesn't necessarily guarantee your relationship with a bank will be perfect. Reach out to current customers or read online customer reviews to see if a bank might be a good fit for you.

Ally hasn't been involved in any public controversies, but Capital One has one recent settlement.

In 2020, The Office of the Comptroller of Currency required Capital One to pay $80 million in a settlement that said the bank had inefficient security practices, which comprised personal information of bank credit cardholders.

Read the original article on Business Insider