Amazon Web Services
- Amazon's cloud division has just unveiled Amazon Q, its AI chatbot for workers.
- Amazon Q aims to help workers draft emails, write blogs, summarize reports, and troubleshoot bugs.
- It is the latest addition to AI chatbots released by big tech companies over the past year.
There's yet another generative AI chatbot on the market — this time from Amazon.
On Tuesday, Amazon Web Services, the retail giant's cloud division, unveiled Amazon Q, its generative AI chatbot that can be tailored specifically to a business, according to Amazon's press release.
Similar to OpenAI's ChatGPT, Amazon Q users can talk to the chatbot like it's a human.
Marketing professionals, project managers, and sales representatives at companies that use AWS can prompt Amazon Q to draft emails, summarize reports, and write blog posts, according to Amazon.
IT professionals and developers can use Amazon's chatbot to conduct research, code new features, troubleshoot bugs, and build applications on Amazon's cloud servers.
The AI chatbot can connect to services like Gmail, Google Drive, Microsoft Teams, and Slack for additional data.
"We think Q has the potential to become a work companion for millions and millions of people in their work life," Adam Selipsky, the chief executive of Amazon Web Services, told the New York Times in an interview.
Amazon Q is currently available to AWS users in select parts of the US. One tier costs $20 a month per user; another tier that includes extra features for technical staff costs $25 a month per user.
Amazon Q is the latest competitor to a growing family of AI chatbots big tech companies have launched over the past year. Last November, OpenAI launched ChatGPT. In early February, Microsoft unveiled its new AI-powered Bing search engine. In March, Google made its AI chatbot, Bard, available to the public.
Amazon's chatbot comes as the company seeks to cash in on the AI hype. In April, Amazon announced Bedrock, a generative AI toolkit that includes a range of machine learning models. In September, Amazon unveiled its plans to invest $4 billion into Anthropic, an AI startup.
Amazon didn't immediately respond to Business Insider's request for comment.