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If you prefer a traditional banking experience, Citi and Wells Fargo are two national brick-and-mortar banks you might be considering.

We've compared each bank's savings account, checking accounts, and CDs so you may see if a particular institution might be better suited for your needs. We're also looking at how each bank's recent history so you can gauge their trustworthiness.

Citi Pros and Cons

ProsCons
  • 690 branches and more than 65,000 fee-free ATMs

  • High interest rate on savings account 

  • Possible to waive monthly service fees

  • Different types of CDs (no-penalty and Step Up CDs)

  • Earn Citi Priority - Ongoing Bonus in a cash bonus if you're a new customer

  • Doesn't offer a money market account
  • Monthly service fees if you don't qualify to waive them
  • Citi® Accelerate Savings - Product Name Only isn't available in CA, CT, IL, MD, NV, NJ, NY, VA, DC, some parts of FL, and Puerto Rico
  • F rating from the Better Business Bureau due to government action taken against the business and high volume of customer complaints

Wells Fargo Pros and Cons

ProsCons
  • 4,900 locations and 12,000 ATMs

  • Possible to waive monthly service fees

  • Save As You Go® feature transfers $1 into your Way2Save Savings Account from checking each time you swipe your debit card

  • Wells Fargo Everyday Checking Wells Fargo Everyday Checking Account - Intro Bonus

  • Low interest rates on savings and CDs
  • Monthly service fees
  • F from the Better Business Burea and public settlements involving racial and disability discrimination

Citi vs. Wells Fargo Checking Account Comparisons

Below, we've compared each bank's low-fee checking accounts.

 Citi Access AccountWells Fargo Everyday Checking Account
Minimum opening deposit$0$25
Monthly service feeCiti Access Account - Fees DisplayWells Fargo Everyday Checking Account - Fees Display
How to waive the monthly service fee

Citi Access Account - Fees Display

Check off at least one of these requirements per month:

  • Receive direct deposits of at least $500
  • Have $500 or more in your account daily
  • Link your account to a Wells Fargo ATM Card or Campus Debit Card
  • Are between the ages of 17 and 24
Sign-up bonusCiti Access Account - Ongoing BonusWells Fargo Everyday Checking Account - Ongoing Bonus
Next stepsCiti Access Account - CTA TextWells Fargo Everyday Checking Account - CTA Text

Citi vs. Wells Fargo Savings Account Comparisons

Citi and Wells Fargo both have two types of savings accounts. We've compared the Citi® Accelerate Savings to the Wells Fargo Way2Save® Savings Account since these accounts are available in most states and have similar monthly service fees.

 Citi® Accelerate SavingsWells Fargo Way2Save® Savings Account
APYCiti® Accelerate SavingsWells Fargo Way2Save® Savings Account
Minimum opening deposit$0$25
Monthly service feeCiti® Accelerate Savings - Fees DisplayWells Fargo Way2Save® Savings Account - Fees Display
How to waive the monthly fee

Monthly service fees are waived during the first three months.

Then, you have to meet one of the following requirements:

  • Keep an average monthly balance of $500 or more 
  • Own a checking account

Fulfill one of the following criteria monthly: 

  • Have $300 in your account daily
  • an automatic transfer of $25 or more each fee period from a linked Wells Fargo checking account
  • an automatic transfer of $1 or more each business day within a fee period from a linked Wells Fargo checking account
  • Use the Save as You Go feature if you have a checking account
  • Are under the age of 24 
Caveats
  • Not available in CA, CT, IL, MD, NV, NJ, NY, VA, certain parts of FL, certain parts of Puerto Rico, or Washington, DC
  • May also need to open a checking account
None
Next stepsCiti® Accelerate Savings - CTA TextWells Fargo Way2Save® Savings Account - CTA Text

Citi vs. Wells Fargo CD Comparisons 

Citi also has speciality CDs like step-up CDs and no-penalty CDs. Meanwhile, Wells Fargo also has a Wells Fargo Special Fixed Rate CD - Product Name Only that pays Wells Fargo Special Fixed Rate CD - APY APY.

 Citi Fixed Rate Certificates of DepositWells Fargo Fixed Rate Certificate of Deposit
Term lengths1 month to 10 years3 months to 1 year
Minimum opening deposit$500$2,500
APYCiti Fixed Rate Certificates of DepositWells Fargo Fixed Rate Certificate of Deposit
Early withdrawal penalties90 to 180 days interest3 months interest for all CD terms
Types of CDsStandard CDs, Step Up CDs, and No Penalty CDsStandard CDs

Citi vs. Wells Fargo Trustworthiness and BBB Scores

We use ratings from the Better Business Bureau so you may see how a business addresses customer issues.

Wells Fargo received an F rating because it has responded to customer complaints and because there was government action taken against the bank. Citi has an F rating because it's received a high volume of customer complaints and had government action taken against the business.

A bad BBB rating isn't necessarily the be-all and end-all. Talk to current customers or read online customer reviews to get a better understanding of whether a particular institution might be right for you.

Both Wells Fargo and Citi have been involved in recent public controversies.

Citi has been in the following public settlements:

  • In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency. The OCC said the bank had inefficient banking practices.

Wells Fargo has been involved in the following cases:

  • In December 2022, The Consumer Financial Protection Bureau required Wells Fargo to pay more than $3.7 billion in a settlement that accused the bank of wrongfully charging fees that led thousands of customers to lose vehicles and homes. The settlement also accuses the bank of wrongfully charging overdraft fees on checking and savings accounts.  
  • In 2021, the Office of the Comptroller of Currency issued a cease and desist order against Wells Fargo that claimed the bank of having an inefficient compliance risk management program.
  • In 2020, Wells Fargo paid billions in settlements for its employees creating authorized bank accounts to meet unrealistic sales goals.

Citi vs. Wells Fargo: Frequently Asked Questions

Which is better, Citi or Wells Fargo?

You may prefer Citi if you're looking for ways to earn more interest on your money. For example, Citi® Accelerate Savings and select Citi CDs pay a higher interest rate than the average savings account or CD. Bear in mind that the Citi® Accelerate Savings is mainly available as an online-only option, though. If you prioritize a large branch network, you may prefer Wells Fargo.

Which is bigger, Citi or Wells Fargo?

Wells Fargo has a bigger branch network in the US. Wells Fargo has 4,900 locations, while Citi only has 690 branches.

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