Dominick Reuter/Business Insider
- In November, Walmart reopened 117 stores "of the future" with more than $500 million in upgrades.
- I visited the redesigned supercenter near Milwaukee to see the changes for myself.
- The lighting and layout were much improved but it looked as if there was still a lot of work to do.
Earlier in November, Walmart celebrated the grand reopening of 117 stores across 30 states that it had spent nearly a year redesigning into stores "of the future."
The company said it spent more than $500 million on the project — or an average of about $4.3 million per store — widening aisles, enhancing signage, expanding self-checkout zones, and much more.
I decided to visit the one updated supercenter in Wisconsin — location No. 1515 — in the Milwaukee suburb of Germantown to see the changes for myself.
Some features, such as new signage and wider aisles, were a noticeable improvement, but several areas didn't look finished yet.
Here's what I saw.
Dominick Reuter/Business Insider
The fence was covered with a banner that had a description of the upgrade project in Spanish — but, from what I saw, not in English. "We are improving how you shop at Walmart," one of the banners said.
Dominick Reuter/Business Insider
The sales floor was impressively tidy for the Monday after the busiest shopping weekend of the year.
Dominick Reuter/Business Insider
Most shoppers I saw seemed to prefer the self-service option.
Dominick Reuter/Business Insider
Some items had low quantities, but I find that grocery stores often must play catch-up with restocking on Monday mornings.
Dominick Reuter/Business Insider
Walmart made a point to highlight its signage in its promo materials, and the large blue-and-white lettering made it easy to see where certain products were from afar.
Dominick Reuter/Business Insider
Walmart is doubling down on using stores to fulfill e-commerce orders, and the renovations include several behind-the-scenes expansions to facilitate that strategy.
Dominick Reuter/Business Insider
It looked like at least three carts could fit side-by-side, and the extra space really adds to the sense of openness.
Dominick Reuter/Business Insider
Walmart says the showcases will allow shoppers to touch and feel more products before buying.
Dominick Reuter/Business Insider
The app featured a collection of items, some of which were in the display, and others that customers could order online.
Dominick Reuter/Business Insider
I can understand what the planners had in mind with these little bins for featured accessories, but in practical terms, that also means one more spot that employees must keep adequately stocked and accurately labeled.
Dominick Reuter/Business Insider
I did see a Bluetooth speaker on sale that I would have bought on impulse, but I didn't want to ask an associate to unlock the door — a fundamental conundrum of modern retail.
Dominick Reuter/Business Insider
The brand partnerships are one of several cues the redesign borrows from Target, which has similar in-store presentations with Levi's, Ulta Beauty, and more.
Dominick Reuter/Business Insider
I was impressed with the combination of large text and clear sight lines that helped me quickly see where various sections were from almost anywhere in the building.
Dominick Reuter/Business Insider
While the taller shelves would be typical for a regular Walmart store, they really illustrate just how much more open the space feels with shorter fixtures.
Dominick Reuter/Business Insider
There was also a placeholder on the banner where a QR code for a free trial for Walmart+ would go, but the code was missing.
Dominick Reuter/Business Insider
Behind the trees, a seemingly temporary dividing wall made of plywood set off an area that was still under construction.
Dominick Reuter/Business Insider
I've not seen this kind of lighting integrated into the shelving in many big-box stores, but it helped give the tiny products a bit of pop.
Dominick Reuter/Business Insider
Similar to how Target organizes its stores, the section near the front entrance is filled with seasonal and decorative items for $5 or less each, but I wasn't convinced the items were all that good of a value. There's often a better-quality product for a similar price if you take a few more steps into the store.
Dominick Reuter/Business Insider
Mostly stocked with drinks, bagged chips, and single-serving snacks, this section had a little less variety than I was expecting: It seemed like more of a souped-up checkout-lane offering than a mini convenience store.
Dominick Reuter/Business Insider
In its announcement of the renovations, Walmart hyped up the new hybrid digital-physical shopping-experience features, in this case an in-app map to help you find items in the store. As it happened, the map is also still "under construction," so to speak.
Dominick Reuter/Business Insider
A new style of shopping cart has been rolling out to stores across the country for the past few years. One would think Walmart might want the latest and greatest in cart tech for their newly remodeled stores, but who knows?
Dominick Reuter/Business Insider
If I lived between a remodeled location and an unremodeled one, I'd certainly prefer to go to the newer-style store. At the same time, if this Milwaukee location is any indication, other remodeled stores may still have a few loose ends to tie up a month after the official "grand re-opening."
Walmart
Alabama
Birmingham (Store No. 762)
Gardendale (Store No. 1201)
Huntsville (N) (Store No. 433)
Calera (Store No. 3271)
Northport (Store No. 2306)
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Dothan (Store No. 2534)
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Orlando (Stable) (Store No. 5875)
Orlando (Store No. 3617)
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Indiana
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Kentucky
Mayfield (Store No. 430)
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Baton Rouge (Burbank) (Store No. 4683)
Baton Rouge (Store No. 839)
Harvey (Store No. 5722)
Deridder (Store No. 505)
Shreveport (Store No. 450)
Baker (Store No. 1102)
Massachusetts
Worcester (Store No. 4387)
Maine
Lincoln (Store No. 1919)
Michigan
Roseville (Store No. 2959)
Dearborn (Store No. 4383)
Livonia (N) (Store No. 5844)
Minnesota
Bloomington (Store No. 2198)
Missouri
West Plains (Store No. 15)
Jackson (Store No. 122)
Kennett (Store No. 190)
Dexter (Store No. 30)
Mississippi
Natchez (Store No. 874)
Amory (Store No. 118)
North Carolina
Henderson (Store No. 2256)
Murphy (Store No. 515)
Gastonia (W) (Store No. 5298)
Washington (Store No. 1354)
Denver (Store No. 4274)
High Point (Store No. 1613)
Clayton (Store No. 5046)
Weaverville (Store No. 4334)
North Dakota
Devils Lake (Store No. 1695)
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Howell (Store No. 2195)
Ohio
Oregon (Store No. 5029)
Holland (Store No. 3445)
Dublin (Store No. 2471)
Cincinnati (Evendale) (Store No. 3749)
Oklahoma
Duncan (Store No. 1116)
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Ardmore (Store No. 129)
Lawton (Store No. 269)
Pennsylvania
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Clarion (Store No. 2540)
South Carolina
Summerville (E) (Store No. 1037)
Orangeburg (Store No. 616)
Greenwood (Store No. 1382)
Tennessee
Antioch (Store No. 5058)
Cordova (Store No. 2322)
Memphis (Store No. 6807)
Nashville (Store No. 4435)
Nashville (Store No. 5119)
Nashville (Harding) (Store No. 3717)
Nashville (S) (Store No. 688)
Jefferson City (Store No. 724)
Millington (Store No. 94)
Knoxville (E) (Store No. 2310)
Knoxville (SE) (Store No. 1320)
Texas
Arlington (Store No. 2977)
Dallas (Store No. 2427)
Dallas (Ledbetter) (Store No. 3014)
Stafford (Store No. 915)
San Antonio (Store No. 4131)
Waco (Store No. 5389)
Garland (Store No. 1800)
Livingston (Store No. 275)
Port Arthur (Store No. 408)
Mesquite (Store No. 5824)
Mission (Bryan) (Store No. 6850)
Bay City (Store No. 1405)
Desoto (Store No. 3432)
Amarillo (NW) (Store No. 5216)
Humble (Store No. 7309)
Liberty (Store No. 1186)
Utah
Centerville (Store No. 3366)
Virginia
Henrico (Store No. 7032)
Wytheville (Store No. 3270)
Staunton (Store No. 1344)
Chesapeake (S) (Store No. 3644)
Norton (Store No. 1302)
Washington
Yelm (Store No. 3705)
Wisconsin
Germantown (Store No. 1515)