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- A former HR staffer at Amazon put employees on a performance-improvement plan known as Pivot.
- Then the HR staffer, who said they developed PTSD from the work, was put on their own PIP.
- An Amazon spokesperson said the account contains inaccuracies about the company's process.
This as-told-to essay is based on a conversation with a former Amazon HR worker who was put into the company's performance-management program known as Pivot. This person spoke on condition of anonymity to avoid jeopardizing their career. Business Insider has verified their identity and employment at the company. The conversation has been edited for length and clarity.