Mary Meisenzahl/Insider
- Presto Automations provides AI-powered drive-thru chatbots to take orders in place of humans.
- It recently said that over 70% of its orders are actually assisted by off-site human workers.
- This was after initially saying that 95% of orders received by its chatbots didn't need human intervention.
A restaurant tech firm that provides AI drive-thru chatbots acknowledged that over 70% of its orders are actually assisted by off-site human workers, according to an SEC filing in November.