A Palestinian restaurant in Canada says that Uber Eats suddenly started labeling it as Israeli instead

Tue, 12/19/2023 - 06:45

Silvan, a driver for food delivery service Uber Eats, rides a bicycle with a transport box on his back on a street in the Prenzlauer Berg district of Berlin — Carsten Koall/picture alliance via Getty Images

A Palestinian pizzeria in Toronto says Uber Eats abruptly started labeling it as Israeli.
It said that the sudden change was "deeply troubling and frankly appalling."
Uber Eats said the issue stemmed from it displaying search results for "similar" criteria rather than just "exact matches."

The owner of a Palestinian pizzeria in Toronto says that Uber Eats suddenly started labeling it as Israeli instead.

Levant Pizza said in an Instagram post that it was previously always listed as Palestinian. It said that the abrupt change was "deeply troubling and frankly appalling."