Juergen Mueller.
Juergen Mueller.
  • SAP's Juergen Mueller thinks a risk with AI is if too few people know how to use it.
  • Mueller said we're not always learning as fast as we need to when it comes to tech like AI.
  • Mueller's insights are part of Business Insider's year-end leadership series, "Looking Ahead 2024."

When I first spoke to Juergen Mueller, SAP's chief technology officer, earlier this year, generative AI was the hot new thing.

Nine months later, "a lot has evolved. Everyone learned a lot and natural language models are amazing and they can do a lot of things," Mueller told Business Insider in November.