Nitzan Mekel-Bobrov, left, is eBay's chief AI officer. Miqdad Jaffer is a director of product at Shopify
From left: Nitzan Mekel-Bobrov, eBay's chief AI officer; and Miqdad Jaffer, a director of product at Shopify.

The future of retail is in AI — at least, e-commerce companies are betting on it.