U.S. Bank has been fined nearly $36 million for freezing some customers' access to unemployment benefits during the pandemic

• U.S. Bank has been fined $35.7 million for preventing some customers from accessing unemployment funds during the pandemic.
• The CFPB said it froze tens of thousands of accounts and made it hard for customers to regain access.
• The bank also failed to provide provisional account credits to some customers who reported unauthorized transfers, the CFPB said.

U.S. Bank has been fined $35.7 million by two different federal regulators for freezing some customers' access to unemployment benefits during the pandemic.