- ChatGPT likely won't replace your job anytime soon. But it can make it a little bit easier.
- With its impressive functions, the buzzy AI chatbot could give some workers a "productivity boost."
- Business Insider compiled a list of seven ways workers can use the AI tool to help do their jobs.
OpenAI's ChatGPT and similar AI tools may not replace jobs anytime soon. But they could help workers across many industries – from tech to media – do their jobs better and more efficiently.
"It's almost like a bit of a productivity boost that some of these occupations might get," Anu Madgavkar, a partner at economic research firm McKinsey Global Institute, told Business Insider.
Workers have used the buzzy conversational chatbot – which attracted one million users soon after its launch last November 2022 – to write real estate listings, develop code, and create lesson plans. Some have even used it to accelerate their workflows without telling their coworkers.
Investors have poured hundreds of millions of dollars into industry-specific generative AI tools out of the belief that these have the potential to solve problems that businesses from hospitals to marketing firms may encounter. Many companies have begun experimenting with these tools to see how they could most benefit their workers.
"We adapted to calculators and changed what we tested for in math class, I imagine," OpenAI CEO Sam Altman said during an interview with StrictlyVC in January 2023. "This is a more extreme version of that, no doubt, but also the benefits of it are more extreme, as well."
Mark Muro, a senior fellow at the Brookings Institute who has researched the impact of AI on the workforce, echoed the sentiment.
"It's absolutely true that AI applications like ChatGPT can very much improve workers' lives," Muro told Business Insider.
Workers should be careful when using AI tools, as the tech can be prone to misinformation, and it can remove the human touch from tasks like writing. Most companies also haven't established formal rules around employee use of the AI tool, though firms like Microsoft – a major partner and investor of ChatGPT's parent Open AI – have given employees the green light to use the chatbot for work purposes, as long as they don't share sensitive information with the site.
Here's how you can use ChatGPT and AI to help make your work life easier.