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- A Subway customer alleged that a white powder on his sandwich made his lips go numb, The Reno Gazette Journal reported.
- But when health inspectors visited, management at the store told them it was Parmesan.
- Subway uses a Parmesan oregano topping for some of its breads.
A white powder that a Subway customer alleged made his lips go numb was actually just Parmesan, management at the store claimed.
A man contacted health authorities in Reno, Nevada in mid-December, claiming that his lips started feeling numb after eating the sandwich, The Reno Gazette Journal reported, citing a report by Northern Nevada Public Health.
NNPH sent inspectors, who were told by a manager at the restaurant that it had got a new supply of Parmesan oregano bread topping that appeared to include more Parmesan powder than usual. The manager said they planned on returning the topping, The Reno Gazette Journal reported.
The topping, which contains enriched wheat flour, toasted bread crumbs, garlic, spices, and Parmesan, is used for Subway's Italian Herbs and Cheese Bread and Subway's Parmesan Oregano Bread. The Herbs and Cheese Bread also includes Monterey Jack and cheddar cheese.
Subway didn't immediately respond to a request for comment from Business Insider, made outside of regular working hours.
Customers often make the headlines alleging they found unexpected items in their fast-food orders, like a McDonald's customer in Ohio who last month claimed to have found a used crack pipe in a bag alongside his hash browns, bagel, and McMuffin.
Some customers have alleged to found bugs and mouse droppings in their meals.