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- A man was trapped in a plane bathroom during a flight after the lock malfunctioned.
- He says he was "traumatized" and suffered injuries when the plane landed with him still in the restroom.
- He said he plans to sue SpiceJet and claims he was not given medical assistance after landing.
A passenger who was stuck in a plane bathroom for most of a flight said he was left "traumatized" by the incident.
The man was traveling on a SpiceJet flight from Mumbai to Bengaluru, India, when he became locked in the restroom due to a malfunction in the door lock.
The 37-year-old man, who was not named, told The Times of India that he plans to sue the airline and lodge a complaint with the Indian aviation regulatory authority.
"I was traumatized, dazed, and injured as I was thrown around inside the toilet as the plane landed in Bengaluru. There was no medical assistance at all," he told the outlet.
The man was stuck inside the lavatory for about an hour of the one-hour-and-45-minute flight and was freed by engineers upon landing, the BBC previously reported.
"I managed to draw the attention of the crew, who tried to open the door. It was getting scarier every minute," the passenger told The Times of India.
The cabin crew communicated with him by slipping a handwritten note under the door telling him: "Sir we tried out best to open the door, however we could not open."
The note, posted on X, told the passenger, "Do not panic" and asked him to sit on the closed commode lid and "secure yourself" before landing.
The note from the crew to the passenger locked on #Spicejet flight. #Avgeek #Aviation pic.twitter.com/pPrvXq8mJm
— Aman Gulati 🇮🇳 (@iam_amangulati) January 17, 2024
The man claims he suffered injuries as the plane landed and said he was just given a bottle of water and no medical checkups upon arrival.
"During landing, I was thrown around and suffered injuries. It took 20 minutes for someone to start breaking open the door. When I came out, I had bruises, and my vision was blurred for a while," he said.
He said SpiceJet offered him Rs 5,000, or around $60, as compensation, but he refused to accept it.
The Indian airline countered his claims, telling The Times of India that he was given "assistance and guidance" by the crew and that he "received immediate medical support" after an engineer opened the bathroom door.
"SpiceJet apologizes for the inconvenience caused to the passenger. The passenger is being provided a full refund," an airline spokesman said.
SpiceJet did not immediately respond to Business Insider's request for comment.