Robert Sutton, an expert in organizational behavior at Stanford University.
"The Friction Project" coauthor Robert Sutton.
  • Two Stanford professors lay out common workplace challenges in their new book titled "The Friction Project."
  • Those problems include excessive collaboration, addition, and oblivious leaders.
  • Coauthor Robert Sutton outlines five of those "frictions."

Whether it's an oblivious CEO or a tendency to overcomplicate things, many organizations grapple with forces that gum up the works and bring productivity to a grinding halt.