Taylor Rains/Business Insider
- I flew on Air India's legacy long-haul economy product from Delhi to Newark, New Jersey.
- The television and the USB port on my seat were broken, making for a rough 15 hours.
- Customers have better cabins to look forward to as Air India's new management looks to improve.
Air India may be on the rise with its swanky new Airbus A350, but it can't escape the basket case that is its old long-haul economy product.