Microsoft CEO Satya Nadella
Microsoft CEO Satya Nadella has been leading the tech giant's charge into AI products, but some early users were disappointed.
  • Some early adopters of Microsoft's AI assistant, Copilot, are less than impressed, the Wall Street Journal reports.
  • The first users balked at the hefty costs and said the AI would hallucinate wrong answers.
  • Microsoft is investing billions in its AI products.

Microsoft is making a big bet on AI with its newly launched generative AI assistant Copilot, but some early adopters have been less than impressed.

Copilot — a team-up between Microsoft and OpenAI — plugs into Microsoft's ubiquitous suite of apps including Word, Outlook, Teams, PowerPoint, and Excel to generate documents and presentations and summarize meetings and emails.

It's been available for roughly six months.

Some companies testing Copilot loved that it saved them time.