A delivery driver bit off a man's thumb while bringing him pizza, exposing a scary loophole in app safety

• A delivery rider bit off a customer's thumb during a pizza delivery dispute.
• The company, Deliveroo, isn't legally responsible.
• The incident raises concerns about the potential dangers of substitute drivers.

A food delivery driver in the UK faces potential imprisonment for biting off a customer's thumb, in a case that reveals a worrying loophole for delivery app customers.

In December 2022, Jenniffer Rocha, 35, got into a heated argument with a man who ordered a pizza using the Deliveroo app, according to the BBC. Deliveroo is a popular food-delivery app in the UK.

In the altercation that followed, she bit off his thumb.

She pleaded guilty to grievous bodily harm and is due to be sentenced in May, the BBC reported.