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By Ganesh Bukka, Vice President & Global Head, Industry 4.0, Hitachi Digital Services
Data is supposed to unlock operational efficiency and productivity. Too often, it instead leaves businesses feeling handcuffed and unable to act on the sheer volume of information they generate. With IoT and the edge producing floods of operational technology (OT) data, and ever-more-sophisticated data collection and analytics feeding information technology (IT) systems, more and more companies are seeking ways to integrate these two crucial streams. OT and IT integration can enable business agility, optimize operations, help businesses hone their competitive edge, and inform decision-making so they can quickly seize emerging business opportunities.